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Payment Scores
Substantially like the Payment Search, the Payment Score search allows Agents to search for Payments based on the scores they received from the Payment Scoring system or payment check applied; high scores reflect high risk, while low (or negative) scores reflect low risk.
This search is much like the Payment search, with the addition of parameters for searching for ranges of scores (ScoreFrom – ScoreTo), Payment Check and User Country (PayerCountry).
Selecting the Payment (click the bold text in the ServicePaymentID or State columns) takes the Agent to the Payment View page, displaying all transaction states.
Clicking on the bold text in the States section (ApprovedByPaymentScoring or RefusedByPaymentScoring) will take you to the respective Payment Score summary page. On this page the individual checks that were applied, and the scores that they returned, are visible along with the total score that was assigned to the Payment – deciding whether the Payment was approved or declined. This information is useful when investigating the reasons for rejection of specific Payments.
Note: The Payment Checks and Scores are defined on a Merchant and Shop basis during your technical integration. The threshold for approving or declining a transaction is configurable.