You will find a Reverse Chargeback payment updated in our back-office with the credit settled to you in the process of settlement by our Finance Department. This should be treated as a confirmation of the Representment/dispute response having been processed successfully and an Allocation Pre-Arbitration being accepted by the Issuer.
Articles in this section
- How is an Arbitration case decided?
- How will I know if the Representment/dispute response was won/successful?
- Am I permitted to provide additional documentation for an Arbitration?
- Can recorded phone calls be used to contest chargebacks
- Document upload guidelines
- Does the PXP Financial chargeback team provide issuer’s documentation / notes / comments to the merchant?
- How are Disputes notified?
- How can I accept a chargeback?
- How can you reduce or avoid chargebacks?
- How should I handle a pre-compliance?
- See more