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  1. PXP Help Centre
  2. PXP Finance
  3. E-Commerce
  4. Transactions & Back Office Tool

Transactions & Back Office Tool

  • How can I check if a card is valid without charging it?
  • How long do refunds take to process?
  • Is capture delay mandatory?
  • What does “RefusedByProvider” transaction state mean?
  • What is a capture delay?
  • What is a refund of a transaction?
  • What is the 3D Secure configuration that are carried out or required by card providers?
  • What is the difference between Withdrawal and Refund?
  • What is the risk management module?
  • What is the standard configuration for capturing payments?
  • What is the time-out default setting on the redirected payment page?
  • What will a customer see on their bank statement for a purchase or a top-up?
  • What’s the risk of capturing right after authorisation?
  • Why will a customer not be prompted to enter authentication details during 3DSecure checks even though their card is 3D secured enabled?
  • Will cancelled payments appear on bank or credit card statements?

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