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How to initiate a refund on the POS Device?

Perform a standalone refund.

  1. In the menu, tap Refunds.
  2. Tap Start a refund.
  3. Enter the refund amount, then tap Refund to continue.
  4. Ask the customer to tap or insert their card. The terminal begins processing the refund.

Once the transaction is authorised, the refund is completed and a receipt is printed.

 

If you have any questions, contact Support.

PXP POS/POS+ Support: +442045317894

Email: support@pxp.io

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