To begin the process of setting up your account, we would like to guide you through one of the two methods listed below:
- Firstly, you may consider contacting the 'Master User' (Admin) within your organisation. The MasterUser has been granted special permissions to create accounts in the PSA system. This route could potentially expedite the process of obtaining your new account, as they are equipped to handle such requests directly and efficiently.
- If you are unsure of who the 'Master User' is, you have the option to reach out to our Support team by sending an email to support@pxp.io. In your email, please include the following information:
1. Your First Name:
2. Your Last Name:
3. Your Email Address:
4. The name and email address of the colleague whose access you would like to replicate.
Utilising this method allows you to provide all necessary details regarding your account creation request. By doing so, you ensure that our Support team has comprehensive information at their disposal, which will aid them in assisting you with your request in a prompt and effective manner.