Forgot your username?
Contact the Support Team at support@pxp.io
Forgot your password?
- Visit the PS Admin login page: Payment Service
- Enter your username.
- Click “Forgot your Password?” and follow the instructions.
Where is my authentication code?
If prompted for an authentication code on the Login Page:
- Open the 2FA Authenticator app.
- Find the valid code for your PS Admin Account.
- Enter the 6-digit code in the “Authentication Code” field.
Need to register a new 2FA Authenticator account?
You may need to register a new account if:
- You have a new mobile phone (this is necessary for generating codes).
- You lost your mobile and need to disable the old account.
- You uninstalled the app and want to set it up again.
To register a new account:
- Visit the PS Admin login page: Payment Service
- Enter your username and password.
- Click “Register new Authenticator account” and follow the instructions. An email will be sent with further steps. For more details, see Payment Service Admin (PSA) Two-Factor Authentication: Register new Authenticator account with mobile phone – PXP Help Centre