- How is an Arbitration case decided?
- How will I know if the Representment/dispute response was won/successful?
- Am I permitted to provide additional documentation for an Arbitration?
- Can recorded phone calls be used to contest chargebacks
- Document upload guidelines
- Does the PXP Financial chargeback team provide issuer’s documentation / notes / comments to the merchant?
- How are Disputes notified?
- How can I accept a chargeback?
- How can you reduce or avoid chargebacks?
- How should I handle a pre-compliance?
- How to handle a Cancellation Request?
- What are Second-Presentment/Representment and Dispute Response?
- What are the circumstances in which PXP Chargeback team will automatically represent a chargeback on your behalf?
- What do I need to do when I receive a Pre-Arbitration notification?
- What is a Cancellation request?
- What is a Chargeback Reversal?
- What is a Pre-Arbitration?
- What is a Pre-Compliance?
- What is a Retrieval Request?
- What is an Arbitration?
- What is the time limit to represent a chargeback/submit a dispute response?
- What kind of evidence is required to represent a chargeback?
- What should I do once I receive a Chargeback/Dispute?
- When will I know the outcome of Arbitration?
Help Centre